Return & Replacement Policy

1. Eligibility for Return or Replacement

  • Returns or replacements are accepted only for products in poor condition, received damaged, or with manufacturing defects.
  • Products must be unused and returned in their original packaging.
  • Items with damage due to misuse, overheating, or dishwasher issues may not be covered under this policy.

2. Required Information

To process your return or replacement, you may need to provide:

  • Clear photos of the damage or defect.
  • Proof of purchase (invoice/receipt).
  • Product model or batch number.

3. Timeline for Replacement & Refund

  • If eligible, a replacement will be processed within 7 business days after the returned product is received.
  • Once the product is received and inspected, refunds will be processed within 3 working days.
  • Actual shipping costs will be deducted from the refund amount.

4. Verification

  • All return and exchange requests are subject to inspection and verification by Magike India.
  • Products returned will be checked for condition and packaging compliance prior to issuing any refunds.

5. How to Initiate a Return or Replacement

  • Visit our store or website where you made your purchase.
  • Contact us using any of the following:
  • Submit a return/replacement request or contact our customer service team directly.

6. Important Notes

  • Please ensure you initiate your request within a reasonable time from receipt of your order (typically within 7 days, unless otherwise specified).
  • We recommend carefully reading the product usage instructions to avoid damage not covered under this policy.

For any further queries regarding returns or replacements, please contact us at info@magikeindia.com or 91-6374963538. We’re here to assist you!